Ongoing Partnership

Maintenance & Development Plan

Keep your dedicated system running, improving, and fully supported — without the overhead of managing it yourself.

What’s Included

Hosting of your dedicated instance

Your system runs in an isolated environment managed by ArciFab.

Unlimited technical support

Chat, email, and phone during business hours with priority response times.

New hire & refresher training

Up to 1 hour per month, scheduled in advance.

Platform updates & new features

All industry-wide tools, features, and improvements released by ArciFab.

Minor configuration & workflow adjustments

Small changes to keep the system aligned with how your shop actually runs.

Quarterly business reviews

Optimization calls and proactive recommendations from the ArciFab team.

Templates, reports & best-practice resources

Access to everything new we release for the platform.

What’s Not Included

The following items fall outside the standard Maintenance & Development Plan and are scoped and priced separately:

Major custom module development or new one-off tools
Significant workflow redesigns or multi-shop expansions
On-site training beyond the included monthly allotment
Third-party system integrations not covered in the original scope

Questions about the plan?

We’re happy to walk through exactly what is covered and how it fits your operation.

Talk to Us