After go-live
We host your system, keep it running, keep it current, and train your people, so nobody in the shop has to be the IT department. Two years of development and maintenance come with every system. Sign a longer term up front and you save on hosting as the shop grows.
Hosting of your dedicated system
Your system runs in its own environment, and we manage it.
Unlimited technical support
Chat, email, and phone during business hours with priority response times.
New hire & refresher training
Up to 1 hour per month, scheduled in advance.
Platform updates & new features
Every tool, feature and improvement we release across the platform.
Minor setup & workflow adjustments
Small changes so the system keeps matching how your shop actually runs.
Quarterly business reviews
A call each quarter to go over what is working, what is not, and what we recommend changing.
Templates, reports & best-practice resources
Access to everything new we release for the platform.
The following items fall outside the standard Maintenance & Development Plan and are scoped and priced separately:
Ask us. We will go through exactly what is covered and how it fits your operation.
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