Nobody gets into contracting to become a software administrator. The job is building things and getting them out the door on schedule. Somewhere along the way, though, a real piece of the week started belonging to something else — which system renews when, whose seat count needs adjusting, why two platforms that were supposed to work together still don't.
Every one of those tools was sold as a way to spend less time managing the business and more time running it. Add enough of them, and the opposite happens: the stack itself becomes the thing that needs managing.